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Unit 2 Contemporary Themes, Travel and Tourism Sector Higher National Diploma in Hospitality Management


Business used to be more modern and appropriate in nature with a flow of time. It is really important for business to understand the contemporary themes which related with working (Brough, Chataway and Biggs, 2016). Such themes related with aspects of ethical dilemmas, market survey, equality and diversity etc. All these need to underpin and understand by managers of a company properly for managing effective and appropriate work. This will used to describe and define about the contemporary themes for new restaurant “Zizzy World”. A basic elaboration will going to describe in better and associated manner for better and suitable working options.

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Ethical dilemma that has occurred with the fields of business, law or accounting

A business whether it is large or small used to face several number of issues and problems in their work which used to understand by business managers properly so that better and supportive working could be done. Thus, sometimes, they used to face several ethical dilemmas which usually arise in business field and could be related with legislations or law working aspects as well. Zizzy used to open a new restaurant chain whom want to estimates such ethical dilemmas properly for their work which facilitate an enable management to determine effective and appropriate steps to get rid out from serious problem. 

Ethics are the general values and norms of business on which management work completely focused on where as dilemmas refer to as such situation whether both things are right or wrong and manager used to adopt one of them or either need to estimate them so that better and effective strategies could be drawn (Collins, 2016). Following are several kinds of ethical dilemmas which might be face by Zizzy World when they used to start their operations:

Employee behaviour and legal issue: Sometimes, some unethical behaviour of employees used to underpin. Such unethical behaviour might be lead to enforce an individual to face some legal consideration or issue. Thus, management or managers have to face some ethical and appropriate consideration regarding such issue properly which used to get rid out by drafting appropriate policy. Hence such issue could be arise on the basis of gender, religion etc.

Employee working condition: Another dilemma which used to face by company or Zizzy World at the time of opening is working condition. A small business have limited range of fund through which they could provide either remuneration or could improve their working condition. This is also associated with the working of Zizzy World where managers used to understand and estimate that they used to choose either one of an option or need to provide both. Hence, this also create an ethical dilemma for business and its working which enable and resist them to work properly. This issue need appropriate and suitable strategy to deal out and get rid out of such constraint.

These are some kind of ethical dilemma which related with and used to estimated by Zizzy World in better and appropriate manner. This will might used to resist the working of restaurant which used to understand by business managers properly with creation of appropriate and suitable strategy.

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