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Documentation Related with Recruitment and Selection - United Parcel Services

University: Regent College London

  • Unit No: 2
  • Level: Diploma
  • Pages: 3 / Words 731
  • Paper Type: Dissertation
  • Course Code: HRM 201
  • Downloads: 687
Question :

As per the scenario of this report, United Parcel Services is the largest Parcel services provider organization of UK that currently facing issues related to management and administration. Therefore, the firm appointed a new HR manager in order to manage the standard of the firm by considering:

  • Analyze the effective uses of recruitment, selection as well as retention practices within United Parcel Services.
  • Critically evaluate different leadership styles as well as their impact on the firm.
  • Discuss the effective team working practices within United Parcel Services.
  • Discuss the individual’s working, as well as development, need in United Parcel Services.
Answer :
Organization Selected : United Parcel Services


Human resource considered as the most valuable asset of the company. It refers to the workforce that is chiefly responsible for carrying out business activities and thing in a structured and through manner (Aubrey, 2010). This can only be possible with appropriate recruitment and selection, training and development, compensation and benefit, performance appraisal etc. Organisational success and growth depend upon how effectively their employees contribute towards achieving business objectives. Leaders and managers play significant role in motivating and encouraging workforce. The given report is based on United Parcel Services which is UK based courier company. The report covers documentation related with recruitment and selection, benefits of team working, different ways of motivation,effectiveness of team and evaluation of assessment plan.


1.1 Prepare the documentation related with recruitment and selection

Success and growth of any company depend upon skill, abilities and knowledge of their human resource. Therefore, it is primarily for every organisation to pay attention towards their recruitment and selection process so that business objectives can be accomplished in an effective manner. Recruitment means searching prospective candidate and stimulate them to apply for vacant position in the company. On the other hand, selection refers to the process choosing most talented candidate among the pool of applicant. However, the process of recruitment and selection is not easy as it requires lot documentation which are discussed below:

Approval of Recruitment: Before starting the process of recruitment, it is primarily important to take the approval first from top level management and concerned department who requires new employees. Here HR manger of UPS will take the approval (Beeley, 2012).

Position Description: After getting approval, the role of HR is to define roles and responsibilities related with job vacancy. This include expected skills, knowledge, education and abilities for current opening.


HR Administrator




Human Resource

Work Description

Help the HR department in decision making, collecting information, training and development, investigation, evaluating and informing the higher authority regarding the HR data.

Duties and Responsibilities

  • Keep proper record
  • Preparation of pay role and then distributing it
  • Assist in recruitment and selection
  • Provide orientation, review company's policies, payroll information

Person Specification

Name: ABC

Contact No: 2346447

Qualification: MBA in Human Resource

Experience: 2 year of working experience as HR Administrator

Skills: Strong team management and leadership skills

Good communication skill

Good in maintaining inter-personal relationship

Terms of Employment: It is a written statement that mainly disclose all terms and conditions related with employment within 2 month of commencing work. It include full detail of employee, date of joining, terms and conditions related with working hour, leaves.

You may also like: Managing Human Resource - London Nursing Home

1.2 Impact of legal and ethical considerations related to recruitment process

HR manager of UPS must be aware of all legislations related with ethical, legal and regulatory consideration. Awareness of such laws and regulation help in eliminating risk factor and increase the retention rate of employees. All business enterprises are obliged to follow these law as it directly influence performance and productivity of employees. Some of common laws are discussed below:

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