Developing employees is an important responsibility for an organization as their performance level is much dependent on that. The main purpose of this unit is to assist students in acquiring knowledge about the importance of developing knowledge and skills to enhance the performance of an organization. Here are some learning outcomes which you are supposed to attempt:
- Evaluate skills, knowledge, and behaviors that must be acquired by HR professionals.
- Evaluate factors that are required to consider while implementing learning and development to achieve long-term sustainability of the business.
- How high-performance working can be implemented to promote employee engagement and achieve competitive advantage.
- Analyze ways through which performance management, collaborative working, and effective communication can help in maintaining high-performance culture and commitment.
The top most organization provide the opportunity to people for develop their knowledge and skill that are required for business development. Most of the organization provide the facilities and services to people increase their capabilities towards the growth and development. This report will discuss the different roles and responsibilities of the Human resource manager towards the business operations and activities. It also handles the business operations effectively and efficiently. They also awareness about the organization and individual learning which are helpful for growth and development. Each and every successful organization manage their each departments in proper way. They have efficient team member to understand the need and requirement of business process. Professional development is useful for long term plan because people start learning for future and lifelong.
This report will also discuss the skills, nature, and behavior of human resource officers in the organization. It also analyses the important factors that are helpful for considering as implementing and evaluating for learning.
a) Determine appropriate knowledge, skills and behaviours that are required by HR Officer in the department and also considering the role and responsibilities of HR officer in the organization
Human resource management is a part of organization which handle the business process and operation effectively and efficiently. HR officer has power to manage the business activities. They have skill and knowledge to easily understand the business requirement. They are performing different tasks such as training and development, selection and recruitment, managing the policy and rules etc (Somoray and Wishart, 2018). these are important tasks performed by HR officer. Each and every organization has human resource department that are providing the best facilities and services to the employee. HR Officer have efficient decision-making power to handle the critical situations and find out the solution of particular problem and issue. It easily measures the business system and their performance to improve the quality of business operations.
There are some important skills and knowledge of HR officer in the organization as discuss in following:
Communication skill- this is the most important quality skill require for each and every HR officer to interact with client and share the detail in proper manner. This is the best medium to realize that how client want for the organization and also identify the requirement of customers as well as client. HR officer always try to improve their quality of services in market. Human resource manager is the main part of every organization to develop an effective strategy for growth and development.
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This is another skill that require in every human resources officer in the organization because they easily understand the view point of people without expression it easily understands the situations (Curtis and Wrigley, 2017). They have capabilities and skills that are helpful for increase their ability towards the growth and development.
Human resource management is a crucial part of organization to perform multitask operations and functions in the business processes. HR officer always try to do working in different fields and areas. They have also computer skills, strategies planning according to business process, knowledge about legislation laws, Critical thinking are important quality that mange the entire business effectively and efficiently.
Role and responsibilities of HR Officer-
HR officer is the important part of organization that has specific role and responsibilities towards the growth and development because they integrate business strategies and operations. They handle the daily working routine and also keep record all the necessary data in the computer system. There are various roles and responsibilities towards the business operations.
Recruitment and selection-
This is an essential part of organization and this is the major responsibilities to hire those candidates who are capabilities or skills to handle all type of situations. They are planning an effective strategy and provide the guideline regarding the job profile to the candidates. After selection process, They provide detail as a mediator in between the candidates and employee. This is the best way to manager handle this process in proper manner.
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Training and development-
This is necessary part of organization to provide the training and development program to the employee. This is important for organization to helping the new people provide the pattern of organization. In this way, HR officer easily identify the capability of each and every employee and according to the ability, they provide the specific role and responsibility towards the growth and development.
Maintaining working environment-
HR officer has major responsibility to maintain the healthy working environment (Guillaume and West, 2017). It is also helpful for remove all the obstruction and eliminate the awkward and stressful environment. They also manage the performance of employee as well as working culture.