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Community Services - Factors & Structures of Culture

University: University of Melbourne

  • Unit No: 9
  • Level: Post Graduate/University
  • Pages: 3 / Words 647
  • Paper Type: Assignment
  • Course Code: WEL101A
  • Downloads: 764
Question :
This assessment will demonstrate all the areas which are like:
  1. What is the impact on all the factors undergone for community services?
Answer :
Organization Selected : -


Community services refers to work that is done by an individual or a group, in which they perform such activities that benefit the society. These are done especially for people that need help due to some external or internal factor (Definition: What Is Community Service, 2018). Some examples include health and child care, education, public safety, support to individuals with disabilities and development or rural areas. People or groups are not paid to do kind of work and it is done in order to get a feeling of satisfaction. However, there are some factors that can impact work that is provided by community services and this can influence workers in a positive or negative manner.

The attitude of community plays an important role in impacting community services. There are people present in the society that do not promote the idea of providing services or facilities to needy people of the society. They are not interested in welfare of such persons as they feel these individuals are unhygienic and live in dirty areas (Briskman, 2016). They have a perception that there will be a negative effect towards them. This can have a bad impact on community service as less people will participate in providing services that will benefit the society. The structures of cultures in a country can also influence community service. There are numerous individuals in the society that come from different backgrounds and some of them do not believe in the system of providing welfare services to people. They feel that it is against their culture and there must be no interaction with individuals that are from a different religion or background (Durbin, Sirotich and Durbin, 2017). This can negatively impact the work of community services as there will be lack of initiatives from such cultures.

Australia is a country that has diverse languages, due to their rich culture. But this causes confusion among individuals as they are unable to communicate effectively. This can create lack of understanding while providing community services to those individuals that speak a different language. The persons that want to help people in need, will not be able to explain to them about various services and facilities that they can provide (Baldwin, 2016). This can have a negative impact towards community service as they will not be able to give them required help. Therefore, it is important to adopt effective methods of communication, as it will become easier to make people aware about these services. Workplace policies refers to rules and regulations that is implemented by organisations through which community services are provided. For example, hospitals may have some policies about provision of healthcare for needy people and this can positively impact such groups or individuals. This is because hospitals have guidelines that are followed, by which individuals that have lack of access to such facilities can avail them easily (Brett and, 2014). However, some healthcare organisations are not in favour of providing community service and this can have a negative influence towards groups or individuals that want to help the society and promote their welfare.


  • Baldwin, M., 2016. Social work, critical reflection and the learning organization. Routledge.
  • Brett, J. and, 2014. A systematic review of the impact of patient and public involvement on service users, researchers and communities. The Patient-Patient-Centered Outcomes Research. 7(4). pp.387-395.
  • Briskman, L., 2016. Decolonizing social work in Australia: Prospect or illusion. In Indigenous Social Work around the World (pp. 111-122). Routledge.
  • Durbin, A., Sirotich, F. and Durbin, J., 2017. English language abilities and unmet needs in community mental health services: a cross-sectional study. The journal of behavioral health services & research. 44(3). pp.483-497.
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