Training Needs Analysis (TNA) in Apple - Case study

Training needs analysis (TNA) in Apple

Apple is a tech giant that has sustain within industry for many years, facing various ups and downs. It operates. For this, in 2021, January, Apple was declared to be most valuable organization. In order to maintain a standard and quality of company’s human resources, it has conducted the Training Need Analysis with the aim to evaluate that where its employees are lagging. For this Apple has taken various steps and conduct TNA in order to identify a gap in the employees training and their related training needs.

Steps to conduct training need analysis in Apple

1. Identification of expected performance

As Apple is a leading and multination tech company. It only hires best employees with the motive to enhance the organizational performance. Thus, its human resources consist of create talents. Main aim of the Apple is to manufacture best product in the world, therefore it look for the employees how can deliver an expected performance.

Apple want to deliver best services so that its competitors cannot meet Apple’s standard in term of quality. Its corporate strategy is linked to employee’s performance as to deliver best product or service, Apple need most dedicated and best employees. Organizational strategy of Apple is broad one. One aspect of training that Apple stress on is innovation. Respective company expects passion for work for its workforces. It wants exhibit idealism in its employee’s actions.

2. Investigation of training needs

TNA helps Apple in identifying training need of employees within workplace, through the process of Training Need Analysis, respective company has become enable to identify such are where it requires improving the employee’s performance. Due to limitation of organization and employees, job effectively of Apple’s employees get impacted. Therefore Apple’s aim is to eliminate such hurdles in order to attainment. At different organizational level, Apple attempt to conduct TNA.

Apple motive is to improve various aspect like problem solving and critical thinking among it employees. Its recruiting manager has identified that employees are lacking in critical thinking ability and problem solving skills. Company also need its employees to be better trained for paying attention to minute detailing. Other skills that Apple looks for in its workforces include communication skill, leadership skill, spirit of teamwork and many more.

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Training Needs Analysis identified certain area in Apple that need improvement & further training. Learning and training programs are conducted by the respective company with the purpose to enhance such specific skills. Closer analysis of evolution process of the Apple has suggested that there is a gap between performance that firm expect for employees and performance which is finally delivered by employees. In Training session for the workforce in Apple need to pay attention to weaker areas. Training needs include development of the excellent prioritization skills. Other areas of the development are decision making ability. In order to bridge this gap between expected and delivered performance of employees, Apple need to train its employees on increasing their written and verbal communication skills. Employees accountability also required to improve Apple’s employed should learn to be flexible with the changing work schedule to fit in perfectly within organizational environment.

3. Competences the Gap investigation

It refers to a gap that might exist between employees’ desired performance and actual performance delivered by them. It could be a training gap that is created when there originates the variance between desired or required behavior or performance and actual behavior or performance as employee’s lack sufficient training in required areas. Apple expects its workforce work outside the office. It will show their passion toward the work. Respective company never discourages its employees for taking challenging project. Apple sponsor risky and new project. It craves for innovation and betterment.

Basic gap lies in employee’s training is to communicate well, take decisions and think critically. Issue is regarding lack of the required skill including problems solving skills, leadership skill, negotiation skill and change management skill. Apple needs to different forms of the training program to tech its workforce leadership skill. So training session is required to instill these skills among Apple’s employees.

4.  Identification of the training specification

Training needs analysis should be streamlined so that priority of training is on corporate objective of the Apple. Various skills are required to work within different organization. However, skills that are required for Apple’s employees should be focused upon. Importance of the individual’s role can nto be denied but performance of individuals must be aligned with corporate needs. When a task is assign o a group, individual’s role can be pinpoints through training need analysis. In order to improve accuracy level, TNA of Apple needs to be extracted from its organization as a whole

Mostly FAQ searched by the students

1) What is training need analysis?

It s a process in which organization identifies training & development need of employees so that they become enable to do their job in effective manner. It includes a complete analysis of the training needs required at different levels of an organization.

2) what are three levels of the training needs analysis (TNA)

Training need analysis is a systematic model which consist three levels: operational, organizational and individuals. Levels of the analysis are a hierarchy that descends from organizational level to personal level.

3) What training need analysis before the actual training?

It is a method of determining if training needs exist & if it does, what the training is require for filling the gap. Training need analysis seeks to recognize accurately levels of present in target interview, obsrvation, survey, secondary data or workshop

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