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Outsourcing Process - Spedition Hendricks GmbH and Co. KG

University: University of Chester

  • Unit No: 2
  • Level: Undergraduate/College
  • Pages 40 / Words 10000
  • Paper Type: Assignment
  • Course Code: R/508/0568
  • Downloads: 60
Question :

The objective of this report is to evaluate the improvement measures in the context of outsourcing process. In this regard an organisation can implement different methods of lean management by considering:

  • Provide an introduction over problem statement as well as topic.
  • Discuss an explanation of lean management in the context of provided theme of Spedition Hendricks GmbH and Co. KG.
  • Evaluate a presentation of the company as well as review the application of selected method of lean management.
  • Determine target state and implementation plan of the research.

Answer :
Organization Selected : Spedition Hendricks GmbH and Co. KG


Spedition Hendricks GmbH and Co. KG, the company on which this research is based, is a service provider for Zuma Beach Trading Limited. Zuma, meanwhile, is a textile wholesaler. The exchange between these two organizations occurs via seek and airway. However, in order to make the exchange process effective, the companies employ a system of numbering to every batch in order to prevent the risk of theft or loss. Lean management plays an important role in shipping activities as it helps firms reduce the risk of product mis-management during exchange and transportation. Frequently, it is this system which helps organizations to enhance the value of their products by continuously improvising their commodity as per market trends. (Dave, Kubler and Koskela, 2015). This strategy seeks the attention of firms selling old products in order to minimize waste and optimize its resources.

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There are various methods, including value stream mapping and the one-piece flow PDCA cycle, which can companies in managing the smooth flow of shipping and outsourcing processes (Standardized Work: The Foundation for Kaizen, 2017). This study seeks to analyze the different methods which can assist scholars in establishing improvement measures within the functions of Hendricks GmbH and Co. KG. The organization was founded in 1972 by Eduard Hendricks. Initially, the firm operated using normal functions. However, owing to its continuous success, it managed to implement critical functions and business processes. Thus, in just a few years, the firm progressed from being a small organization to a medium size business function. Accordingly, the philosophy of the entity is focused on providing buyer satisfaction. As such, the key functions of the enterprise aim to deliver high quality service which is able to meet the changing trends and demands of its customers.

Problem Statement

Outsourcing and service provision are the riskiest management functions of any organisation because they relate to risks of loss, wastage, and theft, amongst other things. Every transportation lot comprises 900 to 1,000 items. These items continually change as per market trends and consumer preferences. Further to this, the company numbers every article in each batch in order to limit the likelihood of it being lost of stolen. It has been ascertained that there are numerous items in stock which become obsolete due to either changing trends or mismanagement. In accordance with this, it has been identified that the firm is lacking in its lean management. Because of this, KG is unable to enhance the value of its products, which is impacts on its overall business process. Thus, as per the problem analysis, it has been determined that it is important for the firm to improve its shipping management in order to achieve a competitive advantage.


“To explore the improvement measures of outsourcing processes through the application of methods of lean management at shipping: A case study on Spedition Hendricks GmbH and Co. KG”

Objectives of Study

  • To assess the application of methods of lean management
  • To evaluate the methods of lean management in relation to shipping
  • To identify improvements in the management system of the shipping activities of KG

The motive behind this study is to define the application of lean management, which assists in improving logical company functions in order to keep a check on productivity, technological advancement, shipping functions, dealing of products and to stand out from the competition. Utilizing appropriate tools and methods could help the enterprise to develop potential growth with regard to its to competitors across the globe.

Procedure of Study

In order to establish a smooth flow for study, the focus of the scholar is to first determine an appropriate structure and procedure which will be followed consistently throughout. Accordingly, the structure of this dissertation is as follows:

Introduction: In this chapter, the researcher will summarize the problem statement. This will help in developing a critical understanding of the title of study. Furthermore, in this section of the dissertation, the focus of the scholar is on framing the aims and objectives of the research with the help of the instructions of the company and the problem statement. Defining the core motives of the dissertation within this chapter will assist the scholar in delivering a smooth flow of investigation on the basis of the aims and objectives.

Analysis of lean management: This chapter focuses on developing knowledge regarding the key concerns of the objectives, such as standardization 5 S, FIFO, one piece flow, kanban and so forth. Further to this, in order to summarize these terms, the researcher will explore various online articles and journals. This chapter will be focused on secondary information, which will help the scholar in extracting reliable information.

Presentation of the company: This is a crucial part of the study because it will facilitate an understanding of key functions and areas of the firm, such as its outsourcing process, shipping management and warehouse areas. Detailing organizational information is a core aspect which helps the scholar to deliver effective and reliable data collection and analysis for the implementation plan. Thus, it could be proposed that presenting the company‘s information in this chapter of the dissertation will help in understanding the problem statement and ascertaining improvement measures.

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