- Managing people in aviation is management of employee for ensuring business performance. Generate an in-depth understanding on how different management and leadership styles impact on team and organisational performance in the commercial air transport industry.
- Evaluate and show the ability to develop and motivate people to work efficiently and to resolve conflict situations in the Rynair.
- Examine the process of how Management styles contribute to improving the motivation and performance of the workforce in an airline or airport environment, including issues related to conflict management.
Rynair is the airline company which was founded in the 1984 and also company is said to be the world largest airline in Europe. The report is concentrating on the different management and leadership styles. The impact of the team and organisation performance is discussed in report. Skills and abilities of employees will Include the motivation and conflicts will be solved in company, so these all will be discussed in report.
Explain the different roles of managers in handling people in the airlines and airports:
Managers are working in airline companies and also they have to handle the people on the airports and in company as well. The management of company and airport is done by the employees which are working in company. These managers are working and the managers can work in the effective way, and they will manage the current activities of company in effective way. Managers are fulfilling certain roles like (Wesselink Blok and Ringersma 2017),
Monitor is the one which is working in company as managers, but he is fulfilling the duties of monitors. Monitors are monitoring the work of employees which are working in the company. All the employees are working in the company and anyone has to manage services and employees of company. Many of the people are visiting airports for travelling and manager have to handle the people which are visiting airports and also the look after working of employees. Monitor will record employee performance and work in the effective way (Sikander 2019).
Leader is the one which are guiding team members which are working in effective way. Team members are new, and they do not have experience of working in proper way. Leader can motivate the employees, and so they can perform the work in effective way. They can value employees and look after the working of employees in the effective way. Leader is creative and due to their creativity they will manage team and manage the people which are visiting the airports (Reason and Hobbs 2017).
Disturbance handler can be the manager of company because they can handle the situation and look that the employees will work and manage the services of the company. The conflicts among the employees would affect the working performance of employees. Employees are of diverse nature and these all can increase the conflicts among employees in company and so it will have the direct impact on the employee image. In the airline industry many problems can affect the working of company. So the employees will work in the effective way and manage the services at the large cost.
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Democratic leadership style
Mangers are playing the role of leader in airline company and these all will have the impact on the employee image. So leaders will use the leadership styles and manage services in the effective way. Leaders will use the democratic leadership styles which is commonly effective on employees and company. In the style people will use the services and leaders will be able to take the decision in the effective way. The final decision is taken by the leaders but the decision will be including employee suggestion regarding the project and also employees are appreciated in the effective way for working in the company. The decision are depends on the ideas and suggestion and also leaders will appreciate the employees for giving the right suggestion. In some case decision will also be taken by the leaders in the board meetings. It is working in the very part of company and also it will help mangers to handle employees which will mange the people at the airports (Polater 2018).
Explain how management styles will contribute in improving the motivation and performance of employees:
The management styles which will be used by company while working in the effective way.
Laissez faire management styles
It will have the impact on the management of company. It is regarded as the most causal approach to leadership. In these leaders will encourage employees to work in the effective way and the leaders will be able to take the decision and set their own task as well. In Laissez faire styles leaders will motivate the employees and also it will rise the production on the large scale. Employees will bring the innovative ideas, and they will be appreciating the employee performance as well. Laissez faire leadership style will have effect on certain companies as well. The company is working in the effective way but employees are not able to perform their task without the proper guidance. The working of employee is affected by the major polices which are made by company on the large scale.
In the autocratic leadership it will include the leaders which will make the decisions on large scale and in that case employees are not given importance because they are not able to do the work without proper guidance. Leaders are expecting that the employees will be taking decision on the large scale (Holt 2016). The managers can change the hours of work shifts for multiple employees which will have impact on the employee performance. These types of decision are taken by leader without consulting the employees and decision are levied by the leader on employee. The leader ship style is not effective and nor employees will be motivated to work in the effective way. These all will be affecting the employees and so the employee performance will be affected.
Issues and conflicts which will have effect on the employee performance.
Leadership conflicts is raised because employees are working in the company on large scale, and they all are form the diverse nature as well. All leaders are different, and they all are working in the different way and so it will have the impact on employee performance. These conflicts are because of employees and leader are not able to work in the effective way and manage the services at the large scale. These all will be overcomed by friendly nature of leaders because employees are not able to work in proper way until leader is not motivating them and trying to coordinate with them (Flouris and Lock 2016).
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Inter dependency based conflicts are conflicts which is rising because employees are dependent on employers or leaders. These can cause conflicts among the employees which are working in company. The conflict can be risen among employers or employees or in between the employee to employee. So these all can affect the employee performance in company. These all will be overcomed by the way of coordination among the team members. Employees need to be motivated which will have the impact on the employee performance.
Work style differences are differences because employees will work according to the assigned task. Many employees are working in company and all employees have different working style which will have the impact on the employee performance. All employees are working in company, and they can also be working in team. So employees must accept the different working style of employee and leaders must also try to solve the conflicts among employees of company (Ellis, and et.al., 2017).
From the above report it will be concluded that the managers are playing role in handling employees performance and in handling the people which are visiting airports. The leadership styles and management styles are used by company for working in the effective way. The issues which are affecting employee are conflicts and not time to time motivation. The report is proving the knowledge to students about managing people in aviation industry. These report will help company to improve employee performance and achieve the long term goals as well.
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- Ellis, and et.al., 2017. Newcomer adjustment: Examining the role of managers’ perception of newcomer proactive behavior during organizational socialization. Journal of Applied Psychology. 102(6). p.993.
- Flouris, T.G. and Lock, D., 2016. Managing Aviation Projects from Concept to Completion. Routledge.
- Holt, T.B., 2016. The Problem with Postsecondary Aviation Safety Training, as Voiced by Aviation Industry Professionals.
- Polater, A., 2018. Managing airports in non-aviation related disasters: A systematic literature review. International journal of disaster risk reduction. 31. pp.367-380.
- Reason, J. and Hobbs, A., 2017. Managing maintenance error: a practical guide. CRC Press.