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Development of Personal and Professional Skills


The development of personal and professional skills is the key to achieve the individual or organizational objectives. There are so many challenges in the way to achieve the goals, the learning about the factors which are helpful to clear those challenges, are also the part of this development process. M&S which is a retail company in the UK, the person who is working on the manager profile in this company have to manage their personal and professional skills that can help him to deliver a better service to the organisation to achieve their desired objectives(Avalos, 2011). In this report the benefits of self managed learning approaches and the life long learning approaches are discussed. The evaluation of the skills and competencies are also outlined which are against the standard and objectives of the organization. Further the opportunities and plan for the personal and professional development.


1.1 Approaches to self-managed learning

The self managed learning is defined as the process in which the person have to learn the thing by their own. There are some approaches that a manager in M&S can adopt:

  • Seminars and conference: From the seminar and conferences a person can learn so many things, its allows the people to stand on and speak about something and spread their knowledge between others who wants to learn those things. The confidence factor is also developed in the conferences as they do speak in front of so many people to present something also the skills of presentation can be developed.
  • Social networks: The social networking platforms like Facebook, Twitter, Instagram, Youtube, Tumbler and so many others, they all can be the medium to learn so many things. People used to spent time on such social networking site, they shares their knowledge and interact with the people through chatting and all which can be a better source to learn(Sutherland, Howard and Markauskaite, 2010).
  • Internet: Internet is a medium which is used by each and every individual in the all over the world. People can search there desired data through the Google which is a largest search engine in the world. The people can also access the internet to get the data which could be helpful to understand the working of their workplace.

There are some more approaches that linked to the self-managed learning which are personal strategies, current needs of the individual and also future needs

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1.2 Lifelong learning to be encouraged in context of personal and professional

Lifelong learning is a great thing in order to develop the things in an individual that is used by him in personal and professional both life. The schedule that is adopted by an individual in her daily routine, has to be proper, which can help him to manage its time for personal and professional tasks and also gives the reason to their daily life. Participation in such activities that are introduced in a group, is also a good approach of lifelong learning.
Individuals have read and learned so many things from the different sources, if he has shared those things to others, that can also give a better outcome. The courses that are so long but useful in future can be adopted for lifelong leaning(Thomas and Beauchamp, 2011). These courses are soft skills, English improvement, practical work, communication with customers and so on. The individuals of same profession can share and exchange their knowledge with each other. This conversation can develop their personal and professional skills.

1.3 Individual and organizational benefits of self-managed learning

To meet the objectives the M&S company has hired the employees who have skills with so much of potential as leadership skills, time management skills and those skills which are required to achieve the organisation's objectives. There are so many benefits an organisation can have from the self- managed learning and lifelong learning. The adaptability is increased in the individual which means the changes can be adapted by the one who are going through the self manages learning.
The new technologies and trends usually come to the market so a person will be aware of such things. The issue which is related to money can come with the individual or the organization, will be also adapted. The topics which are compelling their life, they can explore them and its an opportunity for the lifelong learners(Ertmer and Ottenbreit-Leftwich, 2010). After this learning process the body and mental stress can be so low and the individual can enjoy the company of its family and the other events in its life.


2.1 Current Skills and competencies against the professional standards and organisational objectives

To get the objectives of an organisation like M&S which is a retail company. Basically the firm provides the clothing, food products and home products and has so many stores in UK and international thus they want so much of employment for their store. The staff should be skilled and for the employees that are already exist, the organisation makes the effort to organise training and development program. There SMART theory is preferred by the M&S in its system which is abbreviated as specific, measurable, achievable, realistic and time bound. The writing and communication skills should be so good in the employees of the M&S, the organization's objectives can be possible if the employees will have these skills.
Personal skills are also required in the employees of such organization. The expectations of the organisation can be met with some good had writing of the employee, also they should have the better listening ability to better listening of the instructions of the management. The quality of listening is so important for an employee because he works as per the instructions of company regarding their various operations(Dabbagh and Kitsantas, 2012). The employee should have the team spirit which allows it to work in a team and share their ideas and skills with other team members.

2.2 Own development needs and required activities

The employees who know how to manage the time, must needed in the Mark& Spencer. It is required with the timer management skills to manage the time for different work within the working hours of the organization. It should have the leadership skills as if the employee is working on the manager post so he should have the ability to charge their team members thus they have to work as per the objectives of the company. The information technology is an important factor in the retail industry, so the employee should have the better communication skills and he should know about the latest communication techniques that are being used in the system. These skills can be developed by attending the training and sessions for developing the aspects of personality.
There are some strategies which can be helpful to enhance the personal skills of an individual who is working in that retail company. News papers reading can be a good thing to increase the knowledge of an individual. Its is also so helpful to skills development that are related to communication(Johnson and, 2012). The PEST(political, economical, social and technological) analysis is a external environmental audit which can be a medium for personal de

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