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Importance of Behaviour Management Principles at Marriott International

University: Bucks New Univercity

  • Unit No: 7
  • Level: Undergraduate/College
  • Pages 14 / Words 3500
  • Paper Type: Assignment
  • Course Code: EC4F05
  • Downloads: 8
Question :

Developing manager holds an important role in an organization by developing and managing business operations in an effective and efficient manner. It brings an organization ahead of its rivals in the rivalry market. Marriott International is a multinational organization engaged in offering hospitality services worldwide with having skilled and experienced staff members. This unit aims for learners to understand the importance of behavior management principles and gain skills to review their managerial potential.

  • To understand the practices and principles of management behavior.
  • Assessing own potential by assuming manager itself within an organization.
  • Application of managerial skills to achieve pre-determined goals at Marriott International.
  • Develop a career development plan by determining job opportunities at Marriott International.
Answer :
Organization Selected : Marriott International


The developing manager is the best part of organization to manage business activity. It is essential for organization to manage the business operations and functions in a proper manner. Manager is playing an important role in the organization for growth and development. They have many responsibilities towards the organization to provide facilities and services to their employees. Manager of each and every organization has some roles and responsibilities to manage the entire process in a proper manner.

Marriott International is the fastest growing organization to perform different functions and also, manage business activities (Welch and Welch, 2014). They have efficient leader influence their staff member towards the growth and development. This report will discuss about different types of leadership and management styles which are helpful for the organization. Leaders and managers influence and motivate to innovate new idea for increasing their sales and productivity. This report also discusses about the strengths and weaknesses of this organisation.

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1.1 Discussing various management styles

The hospitality industry is the fastest growing organization to provide the best quality of facilities and services to their customers. TUI and Thomas Cook are leading organizations to provide the best quality of services to their customers. Manager of this organization requires skills and knowledge to maintain the relationship between employees and management. They also identify actual resources which are required for the development and growth. Manager of organization is an important person that handles all the critical situations in a proper manner. They plan an effective strategy and innovative ideas towards the goals and achievements (Agolla and Van Lill, 2016). These organizations use different types of management styles which are important to increase their productivity and profitability in marketplace. An effective planning is helpful for company to achieve their goals and targets. Nowadays, market level is very high and a lot of new businesses are established in the UK which is difficult for existing organization to maintain their position in marketplace.

Management style of Thomas Cook

Thomas Cook is a leading organization to provide the best quality of facilities and services to their customers. This organization is arranging all facilities according to the demands of customers. They have efficient staff members and manager to manage the entire services in a proper manner. This organization always modifies their management style because it is essential to manage the business activities.(Bain and Taylor, 2016). Manager will focus on the customer’s safety and security because it is a necessary part of organization to provide trust and loyalty towards customers. This organization will provide the training and development program for employees to improve capabilities and abilities towards their targets. This is essential for organization to increase their sales and productivity. Manager is provided the direction to their employee towards their goals. Management style is a process to perform different function for development. This is the best approach to manage the business operations and functions.

Autocratic style

Autocratic management style is important for controlling the management operations in effective ways. Communication is one way process to encourage their employee related the new ideas and innovations.


They have an efficient skills and knowledge to provides the best services and all the important decision taken by staff member that would be handle the business operations and functions.

Management style of TUI

Hospitality industry is the fastest growing organization to expand their business across the world. This organization will provide the development and training program to their employee. In this way, it will improve the skill and knowledge towards the organization. Manager easily identify the necessary resources which is required for the organization. They deliver the best quality of product and services in the marketplace. Manager has specific role and responsibilities towards the organization TUI is a leading organization to use management style to manage the entire business process in efficient ways.

1.2 Leadership characteristics

Leadership style is important to manage the business activities with the help of skill and knowledge. This is essential for Marriott International to increase their services in front of customers. This organization will hire efficient leader to manage business process and it also provides the best quality of services to their customer (Binns and Nel, 2014). An effective leader always motivate or influence their employees to improve their performance towards the growth and development. There are some important leadership characteristics discussed as follows:

Strategy Leadership-

Team Leadership

Transformational Characteristic

In Thomas Cook, This is the best leadership style which is helpful for planning an effective strategy. Marriott International is a leading organization which is helpful for innovating a new idea for growth and development. It is very helpful for increasing their market share and value. For strategy planning, there is no limit to implement a new idea in the Thomas Cook. Manager is planning a strategy to deal with the business operations and function (Delaney and Beecham, 2016). They also launching a new product in marketplace according to the demand of customer.

Team leadership is a process to establish a strong team because leader of TUI hire the efficient employee and they have skill and knowledge to increase the business process all around the world. A good Leader is influence or inspire to their employee and give the right direction to complete their operations. Team leadership is very important for this organization because all the employees are working together to achieve their goal and tasks (Mitchell, 2014). In his way, they establishing a strong organization and it also increases the market value in the international marketplace.

This is important leadership characteristic which is helpful for Thomas Cook to change their style towards the achievement. They will use different strategy planning for increase their production in marketplace (Lotfullina and Khazipov, 2014). A good leader has quality to manage the entire business process in proper manner. Most of the times, this organization will face many challenging issue that is solved the problem with the help of strategy and planning. This leadership style will provide the best services and facilities to their customers.

1.3 Communication processes concerned in businesses process

Marriott International, It is the fastest growing organization to helpful for increasing their sales and productivity. There are various type of communication platform to share the information from one system to another (Bolden, 2016.). This organization uses modern technology to improve the speed of business operations as well as functions. Communication is important for organization to identify the need and requirement of clients. There are different communication tool and platforms discuss in following:


This is the best platform to send the information from one system to another. It is very popular platform to exchange the information to another organization. Marriott organization is use this technology to provide the best facilities and services. It is the best process to manage the important information of organization (Sander and Caza, 2014).

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Manager is conducting a meeting to interact with the people and share the important information regarding the project. This is the best method to easily understand the need and requirement of business and client. This is the best medium to provide the presentation of particular project in proper manner. This is face to face interaction to identify their opinion regarding the development process. It is the best part of organization to manage the meeting b y Manager because they arranging the meeting in prop

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