Human resource management is held responsible to manage workforce by enhancing their performance level through adopting various HRM practices such as recruitment and selection, training and development, rewards and compensation etc. Sainsbury is multinational company which was founded in 1869 by John James Sainsbury with a shop in London. The unit aims learner to understand the importance of HRM by addressing following Learning Outcomes.
- Demonstrate the different forms of organizational structure, culture and management styles along with taking examples.
- Determine the role of HR division in the context of Sainsbury.
Human resource management is considered to be an essential part for making business activities more effective as serves them proper handling of employees and their related issues which affect the functioning of firm. Therefore, it is necessary to manage the human resources for timely accomplishment of goals and objectives (Albrecht and et.al., 2015). This report consists of description related to organizational structure of Sainsbury and its influence on the motivation of staff. Apart from this, the culture of company has been assessed which is very important for making productive atmosphere. The management style of firm has been provided for motivating employees.
1. Organizational structure of company and its influence on staff motivation
The organizational structure of Sainsbury is a tall hierarchical . It means that it works in a series where there are various level of people and the each level have a control system. The hierarchical structure starts with the CEO or any chairperson of the company and other managers and staff people who comes under the hierarchy according to their job. To have a proper communication system, they form a chain of command (Monks and et.al., 2016). Main aim of brand is to make buying fast and easy for customers. Hierarchical system means that staff is ranked from the highest to lowest which means order passes from up to down and information passes from downwards to upward. This is the oldest system. The more is the level in hierarchy, the less effective would be the communication process.
Impact of Sainsbury on the motivation of staff:
- They encourage the staff of their organization and promote what they practice.
- The brand treats the customer in a right manner and also treat their staff in fair manner and pay them healthy wage.
- They motivate their customers by providing incentives and encourage them in stressful situations to tackle it easily and ask for feedback from employees.
- They act in the interest of their customers to deliver what they want.
2. Cameron and Quinn's 1999 model
Hierarchical Culture is followed in the organisation. It is the most suitable organisational culture for company. It has an influence on the type of people recruited. Sainsbury works on the oldest 20th century method of hierarchy which have a high degree of control behaviour and is internally focused. There is a flow of chain of command from a leader to its subordinates. This is considered as the most effective way of communication and follows a structure of what people are supposed to do. They have a formal and structure of rules and regulations to keep the organization functioning (Function and practices of human resource management, 2018). They work on proper planning, keep the cost of goods low and provide timely deliveries. Sainsbury have a flexible organizational structure according to need and demand of their customers for expansions which is based on the distribution of Authorities on the basis of hierarchy
In this structure, the communication flows from one central authority, everyone has to follow their orders and all work within a set of procedures. It has a tall hierarchy and multiple chain of command from highest to lowest. It expands when we go from top to bottom. Role of everyone is clearly defined in the organization. The people recruited gets ample opportunities, they get motivated. It helps employee to become specialist and expert in a field, they are working. A proper training is to be given to employees to make familiar with the work and the working environment. People recruited may face difficulty to adapt the changing environment. This structure focuses on the structure as well as its control on employee through dividing individuals according to their responsibilities which tends to control each other. In this, the leadership is based on coordination and effective monitoring.
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3. The way management style followed by company influences employee motivation
Sainsbury follows a democratic style of management. This helps the organization to achieve its objectives. It is the one in which everyone works in team. It has a positive impact on the employee motivation and productivity. The organization follows a flexible style which changes according to the changing environment. In Sainsbury, people are motivated and encouraged to share their ideas and reviews. Their ideas are put into the best way possible and if the ideas are not considered, it is just that they listen to what they said. Since company has changing environment and the needs of customers are not same, so they can easily adapt the flexible environment. Company gives platform to their employees to bring their creative and innovating ideas. The power and responsibility helps in decision making. They empower their leader for effective and efficient utilization of resources by providing education and training for completing a particular task (Currie, Burgess and Hayton, 2015). To maintain a healthy working environment, the manager acts as a mediator and a facilitator. Strong teams are formed which require less supervision.
4. Importance of training and development as a primary function and the way it is used in company
Sainsbury provides training to their employees to make them familiar with the work and the working environment. Being the primary function of HR, it helps in the fast completion of work and reduces delays which ultimately benefits company and employees. Training helps in boosting the knowledge and leaders consider it as an investment because talented employees are like an asset to organization which will benefit for many years. There are two ways of imparting training in the organization like:
On the job training
Employees learn by performing their jobs actually at the original workplace. It works on the values of learning by doing (Yassine and Zein, 2016). The training is of the raw employees. Job rotation method helps to enhance their skills and knowledge as well as training is provided on rotational basis. Through this, the complete stress gets reduced and thus, it helps in motivation of employees. It includes task rotation, responsibility shuffling, etc.
Off the job training
Training is given outside organization away from the real work. The training is given at a different place so that employees can put their whole time in learning and put dedication towards the job. Interpersonal skills of the trainee gets improved. Some hypothetical situations are created to make the employees interact with job situation. Sainsbury invests a very little amount in the growth and development of their employees.
It has been concluded that for maximizing motivation of employees, there are many factors which must be adopted so that it can lead to increase in an efficiency of the productivity which will be beneficial fororganization in many ways. Apart from this, human resource management tends to control relation with