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Hospitality Provisions in Travel & Tourism Sector - Marriott Group

University: UK College of Business and Computing

  • Unit No: 9
  • Level: Diploma
  • Pages: 14
  • Words: 3500
  • Paper Type: Dissertation
  • Course Code:

    THL124

  • Country: UK
  • Downloads: 0
Question :

Explanation regarding diversity within hospitality so as to integrate various implications.

  • Understanding role of hospitality within industry of travel and tourism.
  • Examination of influence of integration within industry of hospitality.
  • Preparation of plan for hospitality business development.
Answer :
Organization Selected : Travel and Tourism Sector- Marriott Group

INTRODUCTION

The hospitality in travel and tourism plays the essential role in terms to meet out the need and requirement of the customers in the market. Thus, it can be said that hospitality services and organization of travelling both are interlinked to each other. By providing the suitable services to its customer the firm is able to maintain the long term profitability and productivity. With the help of this firm is able to maintain the suitable operation and this all need to be handled in order to determine the long term productivity and profitability(Kelly, 2010). In order to carry out the activities of present report, there is need to consider the operation of the Marriott group. This is the global leading firm and it is situated in the UK. The main aim of this report is to put their major focus over to determining the interrelatedness of hospitality firm in the travel and tourism sector. In addition to this, the main aim is to understand the operational requirement of the various sectors so that the desire aim and objectives of the firm can be achieved. This will be inclusive of the various strategies in term to laid out function of business enterprise.

TASK 1

1.1 Description over interrelationships between the hospitality and wider travel and tourism sectors.

Under this term it can be said that the hospitality firm are closely integrated and interrelated with each other. These are need to be performed and managed by the organization like Marriott group (Lashley and Morrison, 2010). It is the responsibility of the travel operators to manage the better handling of all the things. By conducting the proper operation the firm is able to deal with the profitability and productivity. In this it is very essential to maintain the visitor attraction so that entity can able to earn the larger amount of the profitability and productivity. IN addition to this, this will be inclusive of those factor which will be helpful in terms to manage the operation of hospitality in connection with the travel and tourism sector. These are need to be defined in the following manner as are-

Concept of hospitality on global level:  In this the one of the common and major goals of the travel and tourism sector is to manage the all the activities of the firm in the better manner. Quality of services will be helpful in terms to meet out the objectivity of the firm. It is essential to target the potential customer so that there can be enlargement in the profitability and productivity of the firm (Morgan, Lugosi and Ritchie, 2010). In addition to this, the hospitality sector will cater the need and expectation of the customer in all over the glob. In this term it can be said that this kind of function will be helpful in term to meet out the need and demand of the customer in the market. In this way, it can be said that globalisation approach will be helpful in terms meet the set standards so that firm can able to earn the long term profitability and productivity. In this way, it can be said that Marriott group will take the various steps in order to understand and manage the requirement of the customers.

Structure of international hospitality industry: In this term it can be said that the structure of the business enterprise plays the essential role in term to meet out the set standards. This will be inclusive of the things as are food and beverage, desk, accommodation and addition support services. It is helpful for the organisation in order to manage the operational function of the hospitality in the better and effective manner. In this term it can be said that the good quality product will put impressive image in the mind of the customers. In this term it can be said that this kind of facilitates will be helpful in terms to gain the customer satisfaction (Vanhove, 2017). This kind of facility will be helpful in term to have enhancement in the revenue scale of the enterprise.

Primary hospitality service provider: In this term it can be said that it is the great deal of the hospitality service provider to cater the need of the customers in the better and efficient mode. There is need to maintain the major hospitality services in the field as food and beverage facility this will be helpful in order to attract the large number of the customer in the market. The good quality will be helpful in terms to meet out the major activities of travel and tourism. In this way, there are some hospitality firms as are Marriott group, Delta house etc. are helpful in terms to better handling of operational activities of the enterprise. In this term all the function are need to be manager expertly (Walker and Walker, 2016).

Food and beverages: in this term it can be said that the food and beverages plays the essential role in term to maintain the quality of services to the customer's. In this term it can be said that the intellectuality and services will be helpful in term to maintain the superior services. In this term it can be said that many times it is essential to provide the good services to the customers with the high level of products and services. In this term it can be said that this will provide the customer the good choices so that there can have superior growth of the firm in market.

Hospitality within travel and tourism: in this term it can be said that travel and tourism sector both are essential in terms to meet out the profitably and productivity of the enterprise. By effective performance there are major chances in terms to meet out the growth and development facilities (Jones, Hillier and Comfort, 2016). This kind of function are helpful in terms to meet out the long term profitability. There are number of better services as are cabs, taxies and local business will be helpful in terms to maintain the suitable operation of the firm in the market and this all need to be performed effectively.

TASK 2

2.1 Description on the implications and integration to the hospitality industry

In this term it can be said that the integration and collaboration step is helpful in terms to manage the working of the hospitality in the better manner. Under this it can be said that this function will be suitable in order to rise in the satisfaction of the customers. In addition to this, it can be said that the there are two kinds of the integration practices and this have the wide impact on the operation of the business enterprise. It is defined in the following manner as are-

Horizontal integration- In this term it can be said that this approach will be helpful in terms to adopt and acquire the responsibilities so that firm is bale to expand its business activities in the systematic mode. This thing can be understood with the help of the example as are Marriott group acquires the resort of delta hotel. In this way, two suitable unique elements meet up the need and requirement of the customers. In this main aim is to serve the customers in the better and effective manner. This kind of approach will be helpful in terms to deal with the immense productivity and development results. It is crucial for both accommodation and travel and tourism to keep up the immense mix of level coordination. As indicated by the given case circumstance, takeover of Star-wood Hotels and Resorts by Marriot International, regarded at 12,2 billion US$, is the greatest trade of its kind in the cabin business since 2007 when private esteem firm Blackstone picked up Hilton for 26 Billion US$ is the best instance of the notwithstanding joining under which Marriott motel facilitate Star wood hotel and resort.

Vertical integration- this includes the appropriation of practices and usefulness measures on the auxiliary level that will assist the firm with gaining a decent control over the activities. This will help in appropriate treatment of useful ability that will bolster a decent ascent in operational limit of the association. For example, the change in the administrations of resort obtained by Marriott Group to enhance their nature of administrations. In this kind of joining, no less than two times of the age are united together. With help of this vertical mix, age cost of both affiliation can lessen and besides help with enhancing profitability and bit of the general business. As per the given case circumstance, Greene King £773.6m takeover of Spirit, Heineken £403 million expect control Punch Taverns cleared by Competition and Market Authority (CMA) is the best instance of the vertical joining under which both Green King and Punch Taverns cleared can prepared to vanquish their age and action cost by this vertical blend.

Along these lines, from this talk one may state that both vertical and level compromise in the kind disposition and travel and tourism fragment can help with overhauling the profit, improvement, bit of the general business. It helps vanquish the creation and action cost inside the business. It can be similarly said that both part is, all things considered, depends on each other in light of the way that customer have required the two workplaces and organizations while they contribute their vitality and event at objective of tourism (Kandampully, Zhang and Bilgihan, 2015).

It is to an incredible degree key that the associations gave by the affiliation stays same at all spots, anything less would not acceptable and will hurt its notoriety. For instance if Marriott lodgings have progressed toward becoming in some other city, it is incredibly urgent that the associations gave in that motel ought to be same as in any Marriott inn. This is the imperativeness of brand name and respect which has been earned by Marriott so to keep it high it needs to ensure individuals feel and experience an indistinct association from in some other lodge of Marriott.

Right when there is mix between two important affiliations, it can have loathsome impact on the public; if two individuals join there is obviously issue for humbler relationship in light of the route that in any business no one anyway best can survive and if two vital affiliations are as one by then there is an essential issue for littler alliance. This may accomplish flinging those littler relationship out of the business, along these lines leaving different individuals jobless. Combination can lead into miserable conditions too. For instance both association who are fastening hands together have varying vision and mission for their business which can impact several contentions among them and in this way to can affect the crucial activity process. Globalization significantly influences this industry. As advancement rules have been agreeable in different sort of essential pay generator, nations are empowering it. This has requested that the relationship think complete and extend far and wide. Comprehensive voyagers pass on more wage when separated from the nearby visitors.

2.2 Description on how integration has affected business of hospitality.

The combination procedure help in enhancing the nature of administrations that will help in better ascent in useful capacity of hospitality business. For instance, the joining between Marriott Group and Delta inns and resorts have helped the firm to enhance their practical capacity and along these lines meeting the fulfilment level of the customers. It will encourage the eatery or resort firm to obtain better and inventive measures and work procedures to meet the quality gauges set by Marriott gathering. Then again, this procedure will enable Marriott to gathering to enhance its image esteem and value level by enabling the firm to provide food various customers and handle the tasks of the refereed to firm better.

The combination procedure will be utilized by the firm to have a cost proficiency and better consumer loyalty level that will bolster an ascent in viability of association. The ascent in consumer loyalty level will build the income age of the organization, driving its to have a reasonable upper hand. The best basic extraordinary position which reconciliation gives is high ground (Kim, Vogt and Knutson, -2015). Mix focus limits of two incredible affiliations will help an imperative measure in satisfying and pulling in more customers. Confining foundation can made by giving the best which isn't open viably with everyone by doing this the association will have more transcendent nature in the market. This will in like way diminish the measure of choices for client. The most major and required impact would that the economies of scale can be ace with the help of cementing. This will decrease the working cost and beginning now and into the not so distant advantage can be expanded. By following any deal or both blend, the cost can be decreased which helps in building up the favoured viewpoint. It will help in separating the business in various countries. They can offer new affiliations and along these lines can widen the client base which from this time forward will make the favoured angle.

TASK 3

3.1 Define development of the rationale for selected project and justifies this link to target market.

In this term it can be said that the development of coffee shop cum restaurant is the way operating any kind of business. It is inclusive of huge amount of investments, effective approach of marketing, better customer's support in order to gain sustainable marketing position. In addition to this, to take steps in order to develop coffee shop in UK market by the name of 'Brewer cafe”, it is the most common and profitable approach of business enterprise. In this term it can be said that advancement in economies and rise in work culture people prefers to get eat or drink rather than home in UK market. There are following things which are need to be considered as are-

Market research- preceding opening a friendliness business association in UK and broad statistical surveying will be performed to pick up a compelling thought regarding the activities and measures to be taken by cordiality firm (Lashley and Morrison, 2010). This statistical surveying will assist the associations with handling the activities of the association and in this way it will help in appropriate ascent in practical ability of an association that will help in unrivalled ascent in operational limit of Brewer bistro

Selection of location and target market- The café is required to be very receptive for the customers which will improve it a place for them to desire administrations. As the work culture in UK is blasting, area of the café will be picked in nearness of the mechanical part. This will assist the firm with having simple access to their objective client base including the laborer from proficient firms. Brewer bistro will be put in essential area of London.

Scalability- this will assist the firm with gaining a decent control over the measures or the task that are to be taken by the firm. It will help in recognizing the attainability of the business in advertise. The Coffee house cum eatery will be set according to the sustenance and drink market in London, UK.

Funding This is the fundamental term that will help in better ascent in the utilitarian capacity of firm. This will likewise help in powerful ascent in income age of the firm. Brewer bistro will utilize 70% of subsidizing from the trade out hand and the staying money related assets from the financial specialists that are been related with the firm.

Licensing and registration- this will incorporate the best possible after of lawful commitment s that will assist the firm with gaining a decent piece of the pie and will guarantee legitimate working of Coffee house.

3.2 Description on develop the plan for hospitality business inclusive of operational requirements of firm.

Executive summary: The arrangement for Brewer bistro will include the better taking care of f the extensive variety of the tasks that will help in its development and advancement better. This will include the better assessment of the different elements and components that will bolster a decent ascent for the café. Likewise, the better evaluation of activities will help in better ascent in viability of the task that will bolster the better ascent in practical capacity of association. Adjacent to this, it will help in better appraisal of its business ideas, market examination and distinctive advertising and budgetary arrangement that will assist the firm with gaining a decent openness in market approaches that are been trailed by the firm (Jones, Hillier and Comfort, 2016). This will help the Brewer bistro to pick up a market manageability and have a decent nature of item and administrations that will help in reasonable treatment of business works by the hospitality firm.

Business concept- the real idea that is been trailed by the firm is that in friendliness division, nourishment and refreshments plays a profound and pivotal part in administration of tasks that will help in huge development and improvement of the firm. As Brewer bistro is a café cum eatery, it will help in providing food the need and request of a bigger number of buyers. This will likewise help in reasonable treatment of business works and will cause the business association that will help in appropriate treatment of activities that are been followed in a cordiality division. Other than this, the work culture in UK will assist the firm with gaining better piece of the pie.

Market analysis: The market investigation will assist the firm with identifying the stages, possibility and administration of extensive variety of activity that will assist the association with improving their usefulness. This will likewise bolster the appraisal of client proportion, suitability of area and client's necessities better to build up a decent item and administrations. Additionally, it will help in better ascent in useful limit of the association and a decent client stream.

Management team- This will help in reasonable ascent in the operational ability of the association that will prompt the ascent in its capacities and meet the useful prerequisites of the client better. This will help in ascend in operational capacity by including the powerful human asset in the firm. Successful enrolment process will be taken after that will help in reasonable ascent in useful capacity of the association. Likewise, the authority and mediator work power will help in proficient treatment of activities including the utilization of better enlistment strategies and strategy and keep up social assorted variety in firm.

Marketing Plan- Brewer bistro will see through the better treatment of activities that will help in appropriate treatment of tasks which will help in reasonable ascent in positive recognition in mentality of customers about the association and the item or administrations it gives to its customers and customers. Selection of different limited time exercises and the better inside or outside feel of the cafe will add liven to advance the business. It will help in building a decent connection with it customers and give them brilliant item and administrations.

Financial plan-It will incorporate the better treatment of budgetary or financial assets that are been possessed by the association. This will likewise help in better ascent in information of it client stream territories and giving of fantastic item and administrations on a sensible evaluating. The ascent in monetary security will assist the firm with having a decent control on activities and have a superior thought regarding the tasks that will help in reasonable ascent in usefulness which will bolster in viability of the firm. By meeting the useful and money related necessities of the firm better.

Operation and management plan- This will incorporate the better treatment of business tasks that will help in huge ascent in usefulness of the association. The great execution of activities will help in building a decent association with the customers and handler the necessities of customers with particular prerequisites (Jones, Hillier and Comfort, 2016). Likewise, it will help in consistence with the legitimate measure that are been trailed by the firm and consequently help in appropriate ascent in operational proficiency of the organization. Other than this, the improvement of powerful stage-administration design will help in increment of working and pick up a maintainability in the market.

Hence, this can be said that the better taking care of and following of this strategy for success will enable min to better development of the nourishment and drink hospitality business.

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