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Resourcing Services - Swaziland Single Mothers Organisation

University: University of Derby

  • Unit No: 5
  • Level: Undergraduate/College
  • Pages 12 / Words 3000
  • Paper Type: Assignment
  • Course Code: R/508/0531
  • Downloads: 64
Question :

The scenario of this report is based on evaluating the requirement resourcing services in different organizational context. These are the crucial aspects that determine how an organisation can get right people in the firm.

  • Discuss aims and objective of Swaziland Single Mothers Organization as well as its stakeholder and key relation between them.
  • Determine market needs and services as well as delivery strategy of Swaziland Single Mothers Organization.
  • Evaluate organizational culture of Swaziland Single Mothers Organization.
  • State source of funding of Swaziland Single Mothers Organization and evaluate its performance.
Answer :
Organization Selected : Swaziland Single Mothers Organization


Resourcing services is an important aspect which related with getting the right people in business organization (Bévort and Poulfelt, 2015). Current report is based on Swaziland Single Mothers Organization, is small firm of volunteers which work with mobiling and educating single mother so that she easily provide better life to their own children. This company established by Beatrice Bitchong in January 2009. SWASMO's provide better support to single mother who struggling from various needs towards their children. Along with this, they also started to providing support mothers by paying school fees for their children. In 2009, January this organization started their project with the aim of providing support their single mother. In addition of this, The Swaziland Single Mothers Organisation is a non profit firm in which the aim of this is to improve living standard of low income single mother so that they can easily improve their children's life by providing them better care. With the help of this they easily manage own children life. The main purpose of this project is to analyse the funding sources of selected company and their process which may leads in enhancing their performance level by delivering better services to single mother. Along with this, market needs and services are also discussed in this project which may assist in determining the actual demand of the market and customers as per. Delivery strategies procedures and evaluation aspect is also determine in this project which may leads in monitoring as well as evaluating their services in order to attain better success. Lastly, it also discussed about ways and areas in which firm should improve their services in effective manner.

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Every social enterprise having their specific aims and objectives in which they improve their performance by delivering quality services to the customers. Along with this, they also operate their process as per their goals and objectives to achieve that effectively. With the help of this company manage their services and at the same time also provide support to betterment of the society. In addition of this, clear goals and objectives of the company is related with their day to day operation which may help them in attaining that in appropriate time frame. Basically social enterprise work for betterment of the society (Chelladurai and Kerwin, 2017).

The Swaziland Single Mothers Organization is social enterprise in which they serve their services for supporting to single mother for their betterment. In this firm having their specific aims and objectives which may helps them in attaining better profits and market share as well. With the help of this they easily improve their quality services in market place in order to provide better services to their customers as per their requirements. In this, the main aim of The Swaziland Single Mothers Organization is to improving the living condition of low income single mother so that they effectively care their children's in order to provide them better life (Chen and et. al., 2015). With the help this they easily enhance their performance level at market by attaining its set aims in appropriate time frame. Along with this, the main of objectives of The Swaziland Single Mothers Organization is to enable single mothers by providing the better counselling in relation of supporting the children. Furthermore, they also provide training to single mother which helps them in getting a job. In addition of this The Swaziland Single Mothers Organization also helping mothers by providing them counselling them through out the pregnancy up to delivery.


It is important for Swaziland Single Mothers Organization to determine stakeholder and key relationship with business which may leads in attaining better success at market place. Along with this, stakeholder are those person who define their interest in business and its activities. In this they also involve within the company activities to improve their performance level. Thus, it is important for Swaziland Single Mothers Organization to established positive relation with them in order to enhance their profitability level at market place. In addition of this, customers, suppliers, government, subcontractor shareholder, regulators, resource managers, staff members and many more all are comes under in stakeholders. All these are influence action and decision of the company so that firm have to determine their needs and wants which may leads in making better relationship with them. One of the main aim of stakeholder and its key relationship is to determine the their priorities which may assist in improving the overall performance of the company in most effective manner. It is important for business organization to maintaining as well as developing better relationship with their stakeholder by proving them better services so that company easily attain desirable goals and objectives in most effective manner (Stakeholder relations management is a key skill, 2017). In this context there are some aspects which define better relationship with the stakeholders are as follows:

High power/ High interest: These type of stakeholders can be stated as key players which needs to be managed in an appropriate manner.

High power/ Low interest: This type of groups has less interest in business organization but they needs to be maintain satisfied. Under this, they has power to handle organizational activities.

High interest/ Low power: These are the stakeholders who keep being information of profitability of an organization along with changes which company is doing (Dastjerdi and Buyya, 2016). Under this stakeholders having high interest within the organization but they does not have power to operate activities.

Low interest/ Low power: Organizations and individuals in minimum power group or interest should monitored but need necessary resources.

Thus, it is important for manager and business organization to understand the stakeholders needs and requirements which may leads in maintaining positive relation with them. This will aid in attaining better success at market place.

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