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Conclusion and Recommendation
In this PPT of research project, it can be concluded that hospitality sector is one of the leading sector in UK. After tourism, this is another known revenue-generating sector for the government of UK. In addition to this, the stated sector provides large number of job opportunities to the new candidates. Besides this, new customers are always good but if the customer will not come back it will not help the organisation to run for long time and this can only be done by providing high quality services so that they are happy with the services provided by the hotel and want to come back.
If the customers are happy they will surely do marketing for you to their relatives, family and friends through words of mouth that the services provided by the hotel was amazing However, the industry needs to focus on the improvement that can be implemented by this industry in order to increase its productivity. Besides this, as per the research report Marriott is taken into consideration which is another leading brand of UK.