Package tour development officer has to make a new holiday package for a different breed of customers. The plan will start with visiting heritages sites but it will also include wildlife parks and beaches at a tropical destination.
- To develop an understanding about tour operators, like Trailfinders, who are working in the travel and tourism industry.
- Analyze different stages involved in creating a holiday package.
- To assess different methods of selling holiday packages and review the design of the brochure.
- Evaluate the tactical and strategic decisions of Trailfinders.
A training event is needed to be organised at UKCBC for travel and tourism students so they can get information about regulatory frameworks that are present in tourism sector of United Kingdom.
1. Explain various regulations that tourism companies like Thomas Cook need to follow.
2. Provide description of legal rules relating to health, safety and security in Tourism industry.
3. Provide an explaining regarding consumer protection regulation in travel industry.
4. Analyse concepts like ethical dilemmas and CSR in companies like Thomas Cook.
INTRODUCTION
Tourism is travel for pleasure, also the theory and practice of travelling, the business of attracting, kind, and entertaining tourists, and the business of operational tours. Tourism may be international, or within the traveller's country. In this context, the focus of the assignment would be on analysing legal and regulatory framework of travel and tourism sector with reference to England and Wales. Further, in this assignment different sea and air transport laws will be explained (Bai, 2018). Evaluation of impacts of health, safety and security legislation on the travel and tourism sector is defined. Further, analysing legislation that relates to the equality refereed to the UK tour operator and travel agency. In this, contract legislation is related to travel and tourism customers are also explained. And, described consumer protection legislation in relation to travel and tourism customers.
TASK 1
1.1 The legal and regulatory framework of the travel and tourism sector
Generally, laying out the structured that governs the travel agencies, travel organizations, airports in tourism law. It has developed different types of law from environmental protection, health and safety, employee rights, planning, user security, organization law or bridge the law. Developed to secure and help a fast operation of the tourism activities in the country it better in the quality of the customer working for the industry by inspiriting corporate social duty. And in extent ideas of the spheres of ethical dilemmas faced by the tourism business of the country would help in avoiding the common fault and enhancing the choice of tourism services. Now a days Govt. and the tourism sector are connected in more ways to think for the industry. Tourism industry involves so many factors such as, sellers, suppliers, business administration, consumers, piece of land, hospitality so on and so far away (Lo, 2017).
The Govt. interact each other to come and play a role which have mentioned. For an example: should be take a example of restaurant, all over restaurants are provide4d and giving home delivery by the choices of customers to interact and fulfil their wishes according them. The cycle involved factors kind of quality standards, hospitality, consumer behaviour that are legislated by various legislations.
The legal framework is the system where rules and regulations are governing by the making of decision whereas the regulatory system framework guide a system to enforce the codified legislation. Over the years the country has noticed a regular growth in the tourism field factor for which the individually sphere of law was to be installed due to its peculiar characteristics.
- Warsaw 1922: French Govt. On 17th august 1923 mandates the convening of diplomatic conference with motive of concluding relating to liability in international carriage by air.
- Hague 1955: On 28th sept 1955, the Hague serves to amend the Warsaw convention. While officially the Hague protocol is intended to become a individual entity with the Warsaw convention.
- Tokyo 1963: On 14 sept, 1963 convention is applicable to operation against penal law and to many acts jeopardising the safety of persons or property on board civilian aircraft while in-fight and engaged in international air navigation.
- Canada 1975: It was launched in 1937, is the mandates flag carrier and largest airline by fast size and passengers carried. The airlines regional service is air Canada express.
1.2 Sea and air transport law in regards with carriage of passengers in UK
Those are moving in ship that people are known as passenger. Also, luggage means an article or vehicle being carried by the carrier. Susceptibility to pay for the loss if the loss occurs during the course of coach and resulted because of the decline of the carrier. The person unhappy the loss shall found carrier's liability (Fotis, 2018). The international Maritime organizations developed by the united nations guarantee and safeguards the safety and security of shipping. It is involved the functioning to regulate the environmental factors.
The international convention for the safety of life at sea (SOLAS) regulates the functioning of fire protection measures, in the sea craft at least 12 passengers fire fighting skills of crew members and lifesaving equipment. To the affecting passengers their liability is extending and laying down. Liability enhancing are also limit in nature. Various law involving the air transport law. Passenger can also claim the defense for death or personal injury. To start the journey it requires to the carriage to perform a luggage check is it in or not. During the landing time if do not get the signal information should come to the passengers. Mail or cargo, taken on, destined for the territory this regulation has made in 1944 by legislation to the passengers (Holcomb, 2017).
For the air passengers and ensuring harmonized operation of the carriers. Air law is recovered interesting on the ground of aviation's in the process of succeed its next phase of development and provoke in ever- larger circles. It relate many feature of constitution law, administrative law, civil law, commercial law, and especially criminal law. Its international nature is always paramount. Beginning form air law has taken on its international character and