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Patient Care Services in Medical Department

Introduction

The Medical Imaging Department combines technologically advanced imaging services with delivery of high quality patient care in a professional environment. The department aims to provide patients best services as per their requirements. According to generalised view, the Medical Imaging department performs around 48,000 diagnostic cases each year through radiologists (Cheng and et.al., 2014). The Medical Imaging Department is engaged in providing diagnostic, ultrasound, CAT scan, bone densitometry, nuclear medicine and mammography services to the patients as per their problems.

It also uses filmless environment with the use of PACS (Picture Archiving Communication System) through which situation of the affected part is analysed. Thus, it can be said that Medical Imaging Department offers a complete range of diagnostic and interventional services in radiology and subspecialty areas (Thrall, 201). The present research proposal will be made with an aim to analyse if out of hours and weekend services could reduce the waiting list of Medical Imaging Department. Thus, considering the same emphasis has been laid on showcasing why the need of out-of-hours and weekend services are generated.

Consultation with colleagues

Aboriginal Australians generally experience a lot of health issues; therefore for this purpose they usually visit Medical Imaging Department to get to know about their health conditions. Hence, in this perspective, the nurses have identified that waiting list is getting increased due to unavailability of staff members and rescheduling of appointments (Berberat, Grobholz and Roelcke, 2014). Thus, considering the problem, consultation has been carried out among nurse and either Nurse Unit Manager or Clinical Nurse Consultant regarding the out-of-hours and weekend services in Medical Imaging Department.

It has been noticed that health problems have been driving people to visit Medical Imaging Department; however due to lack of sufficient staff members, patients have to wait for longer time span (Mair, Love and Frazer, 2013). The problem has been identified afterwards observing continuous waiting line in Medical Imaging Department. A large number of patients most of the time left untreated due to lack of proper scheduling. It has been observed that sometimes they do not get appointments and sometimes they do not come at the time when they are given the appointments. A few patients have also been observed who visit the department frequently and even after that, they do not get timely appointments.

Thus, considering this issue, nurses of Medical Imaging Department have decided to speak with Clinical Nurse Consultant so as to enhance the duration of services especially during weekends so that patients may not have to wait for longer time span (Cullen and et.al., 2015). Consulting with the same authorities could assist in enhancing the duration of the services; hence patients will be able to get necessary treatment from the respective department. Face to face conversation will be carried out so that all the situation could be communicated to the Nursing authority in suitable manner. This can be done along with discussions and meetings where all the authorities will sit together. Later on, the same information will be communicated with the help of emails to the entire staff.

Focused clinical question

Can out-of-hour and weekend services reduce the waiting line in Medical Imaging Department?

Focused clinical question will be selected as waiting list in Medical Imaging Department has been increasing; thus in terms of solution, the present proposal will be carried out. It can also be said that with the help of clinical question, researcher will be able to carry out the entire procedure of research in appropriate manner (Dang and Pheng, 2015). The question will guide the literature and it will also assist in finding out how the services could be delivered prominently. The proposal plan will be carried out for the purpose of finding solutions for the patients who experience diverse problems due to increased wait list. Medline, CINAHL and The Cochrane Library are the database that will be used for the purpose of searching literature for the study. Researching such database will also assist the investigator to identify several solutions that could be adopted to reduce the waiting line in Medical Imaging D

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