INTRODUCTION
Management of operational activities is crucial for a business in order to manage and control different activities and functions that help to drive profitability. The report will cover the roles and characteristics of a leader and manager along with situational, system, and contingency leadership. In addition to this, the roles of managers in different situations and key approaches to operational management will be discussed in this report. The importance and value of operational management and factors that have an impact on the business environment and operations will be covered in this report.
TASK 1
P1 Roles and Characteristics of a leader
It can be said that an effective leader or manager in an organization always try to work hard in order to achieve individual goals and objectives which are also related to the goals of employees within AAA. According to Turkmen an effective leader or manager is able to control everything within firm such as operational activities, performance of workers, production management and control over financial activities. This will help business to accomplish its desired goals and objectives effectively. Here are some roles and characteristics of an leader and manager:
Leader:
A successful leader always leads his or her team in order to achieve individual goals that help to manage profitability and production. A well personality leader can manage business activities from effective leadership qualities and traits.
Passionate and motivational:
A leader is passionate about his or her work that helps to encourage and motivate others in business in order to create opportunities. A leader always appreciates work done by employees at workplace in order to motivate them to achieve goals and objectives.
Self believer and hard worker:
Hard work done by leader helps employees to make opportunities towards their work in order to reach maximum heights of business. The creative nature of a leader will help to implement strategies and plans to improve performance as well as productivity.
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Network abilities:
Network of a leader will help to control business operations in difficult situations. Family members, friends, relatives and other will help financially as well as by providing suggestions and advices in order to make decisions making effective.
Manager:
Manager is a person which helps to manage resources in AAA in order to increase effectiveness of production as well as profitability. This will also help employees to work with effective equipments and techniques in order to enhance their skills and knowledge effectively. Manager plays an important role in managing and controlling financial activities that helps to take effective financial decisions in firm.
Risk taker:
Managers are risk takers that they make decisions regarding all the resources availability and other management issues. There are some positive as well as negative results are proposed by strategies and plans implement by managers in order to find extra opportunities. This will help to expand business and operational activities.
Availability and flexibility:
Managers are flexible in nature and ensure all the necessary resources are available within firm in order to increase production and profitability. Managers are concentrated in order to enhance customer satisfaction that helps to increase profits. In addition to this, decision making is too fast to manage all the activities.
Planner:
There are so many strategies and plans are made by managers in order to manage and control all the resources such as financial and non financial that help to increase effectiveness of production and profitability. In addition to this, financial management is a key aspect of manager which helps to create financial opportunities for AAA.
Thus, it can be said that there are different roles and characteristics managed by leader as well as manager in order to expand business and its operations that helps to increase production and profits effectively. Are you worried about online assignment help please contact our experts?
P2 Role of a leader and functions of a manager
It is analysed that every organization requires effective leader and manager in order to control employees’ activities and performance that helps to achieve desired goals and objectives. In respect to this, Tuck men team development model will help to determine role of leaders in businesses in order to improve overall performance of firm.
TEAM DEVELOPMENT MODEL BY TUCKMEN
Forming:
Forming is a stage in business where all the team members are able to improve and develop their performances. They are also not depended on each other for work and task. Leader plays an important role in this in order to manage individual roles of workers wt workplace according to their skills and knowledge. In this stage, questions related to operations and other activities are asked by workers to leaders to achieve purpose and objectives.
Norming:
Leaders in this stage are able to understand their roles and responsibilities that help to improve own performance towards work effectively. Leader discusses issues and problems with employees and other members to produce effective outcomes. This will also help to become loyal towards workers.
Storming:
Leaders manages decision making in this process and provide quality contribution towards work and employees. This will help both AAA and leader to reduce uncertainties within peaceful and effective environment.
Performing:
Leaders are aware of strategies and plans that help to improve and develop performances of employees in order to achieve production and profitability goals effectively. Different types of strategies are implementing by leaders in order to enhance overall performance.
Functions of a manager:
There are different functions of a manager such as planning, organizing, staffing, directing and controlling which are discussed below:
Planning:
Planning is a crucial element of business. Strategies and plans are managed in order to increase effectiveness of employees as well as operations. It can be said that, planning helps managers to control availability of resources and other functions which helps to drive production and profitability process.
Organizing:
There are different plans are managed by leaders in order to organize programs which are important for improvement and development. This will help to enhance performance of employees in order to increase production and profitability.
Staffing:
One of the most important parts of leader’s role is staffing. Staffing will help to delegate work according to the skills and knowledge that helps to complete tasks on time effectively. Staffing has effective control over business activities.
Directing:
Providing direction to employees in order to manage and control their work is also a important part of leaders role. In addition to this, workers require effective direction which helps to complete work on time to create innovation at workplace. Guidance and direction will also provide suggestions to improve and develop working skills.
Controlling:
Leader should have effective control on both business as well as employees activities towards their individual work. This will help to enhance effectiveness of production and other activities. Controlling is necessary for leaders in AAA in order to complete work on time.
Thus, it can be said that there are different roles and characteristics managed by a leader and manager in order to increase profitability and production. This will also help business to achieve desired goals and objectives which makes an effective position in market.
P3 Situational, system and contingency leadership
It can be said that leadership is one of the key factor which helps to achieve team and individual goals. There are different approaches from which the leaders are able to manage and control operations and other activities to accomplish desired goals and objectives. These leadership styles such as situational, contingency and system leadership will help leaders as well as managers to manage and control business operations and activities effectively.
Situational leadership:
Situational leadership style has been developed and studied by Paul Hersey and Kenneth Blanchard which describes that a leader or manager in AAA should adjust his style of leadership according to the business and employees needs for the proper development and improvement. This will also help to develop level of followers which are trying to affect. This will help to improve and develop performance of employees according to their skills and knowledge which also helps to achieve desired goals and objectives effectively and efficiently.
System leadership:
System leadership is very important for leaders that it will help to manage work of employees systematically. System leadership is used by leaders in order to manage and control performances of workers at workplace that helps to improve skills and knowledge. It can be described as a formal and informal business structure in which policies, strategies, procedures are exercised through leadership. There are some key elements such as executing decisions, communication process, selection and training of leaders and managers effectively.
Contingency leadership:
Contingency leadership emphasize that the effectiveness and efficiency of leadership is depended on leaders style according to the right situation. The theory was developed and managed by Fiedler after completing all the studying and other research in different context effectively. It will also help to lead the firm with effective decision making instead of taking optimal actions for different situations. Internal and external situations are included in this which will be emphasized by leaders within firm.
In addition to this, there are so many leadership styles are followed by leaders according to their skills and different situations which will help to manage and control various conditions in AAA in order to improve and develop production process and profitability. This will help both employees as well as business to achieve their desired goals and objectives. The management of objectives plays an important role in managing and controlling operational issues with the help of sharing decision making elements and process. This will be done by communicating with workers and combination of managers for the completion of task effectively. The main focus will be on changes that help to make necessary strategies and plans in order to drive performance and profitability.
Thus, it can be said that there are different leadership styles are used by managers and leaders in order to manage and control work of employees and operational activities.
P4 Key approaches to operation management with the role of leaders and managers
It can be said that operational management plays a very important role in business that it helps to administer different activities involved in operations. This will help to improve and develop production process that helps to enhance quality of products and services offered by firm in the market towards customers effectively. Operational management is a process which helps to utilize business resources in an effective and efficient manner. In addition to this, functions of operational management helps to increase productivity o business with optimum utilization of resources effectively. Operational management is a process where employees covert raw materials into finished products with the help of equipments and strategies implemented by leaders or managers within business. This will help to provide final products and services to customers effectively. Six Sigma is one of the effective methodologies used by managers in order to improve and develop production process.
Six Sigma:
Six Sigma process is used by managers within AAA which focuses on team efforts for the completion of task that helps to improve performances and to achieve desired goals and objectives effectively. It can be said that the role of managers is crucial towards global strategy management to bring effective strategies that utilizes resources in an effective and efficient manner. The role of managers in this stage is to develop and implement six sigma processes in order to put efforts which are important for business growth and development. Six sigma process helps to eliminate wastage and other materials which are not useful for the firm such as transportation, over processing defective products and services and inventories effectively.
Total quality management:
Total quality management is also an effective approach that helps to manage quality of products and services offered by firm in the market towards customers effectively. This will also help to bring efficiency in production process. The approach is focused on improving quality of products and services regularly. This will be done by assessing demand and requirements of customers. The role of leaders and managers is to make plans and strategies and implement them to manage continuous improvement in products and services.
Importance of operation management:
Operation management is crucial for firm in order to make effective use and utilization of resources available. The quality of product and services improves on regular basis. This will help to convert inputs into outputs in the form of finished goods. This will also help to gain competitive advantage by improving customer satisfaction and requirements effectively.
P5 Importance of operational management
It can be said that operational management is important for the firm in order to make production process effective to enhance profitability. Production of products and services offered by AAA towards customers in the market are included in this stage. In addition to this, quality production will help to attract new consumers in the market and will increase sales. Operational management is part of organization concerned with transformation of inputs such as raw materials into outputs such as finished goods according to the requirement and demand of customers.
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