The objective of this report is to evaluate the role and responsibility of Human Resource department in the business management practices. In this regard it is required to analyze some crucial areas in the context of HRM:
- Discuss the scope and purpose of Human resource management in the context of skill and talent management.
- Identify the appropriateness of key elements of human resource management in Waitrose.
- Evaluate the internal and external factors that influence the decision-making of HRM in Waitrose.
- Analyze human resource practice in the work-related context.
INTRODUCTION
Human resource is the department which deals with workers. This is one department whose role is increasing day by day. As per requirement there are possibilities which help to perform activities in better and effective way. Many changes are taking place in business, so it is essential to work according to it. In business environment many changes are taking place, it is essential to motivate workers to give their best. This is responsibility of HR manager. Employees are the elements which works tO perform activities in appropriate manner (Barney, Ketchen Jr and Wright, M., 2011). There are many employees which come and go, but company remains exist but manager has to make workers satisfy so this helps to make good image in market. This report is Wiatriose, which is retail super market owned by John Lewis Partners. Waitrose has head quarter in Bracknell, England. In this report there is discussion about purpose, functions of HR manager, application of workforce planning. It also tells about strengths and weaknesses of various methods of recruitment and selection, impact of internal and external factors which affects HRM, application of HRM practices in work related context (Oechsler, 2011).
TASK 1
P1 Functions and purpose of HRM and application of workforce planning
Human resource management is identify as an effective process in which role of the HR manager is to recruit and select knowledgable people in the organisation. Main role and responsibility of HR manager is to provide effective training, reward management, incentives, performance appraisal and many other to the employees. There are different purpose and functions of the human resource management which are explained as below:
Purpose: Main purpose and motive of the HR manager is to recruit and select best candidate's for the success and development of company within predetermined period of time. There are certain purpose of the human resource in Waitrose are determined as below:
Internal customer management: It is identify as a main and foremost purpose and motto of HR manager in which they are responsible for implementing effective process and policies in order to recruit and attract quality employees (Batt and Colvin, 2011).
Staffing: It is another important purpose in this HR manager hire knowledgable people with the motive to achieve long term goals and objectives. In this their foremost aim is to screening candidate's, pre-employment testing and coordination with entire workforce.
Employee relation: In this role of the manager is to maintain better relation with employees by providing motivation to the workforce in an effective and efficient manner.
Functions of Human resource management: HR Manager of the Waitrose has different functions and role which are explained as below:
Training and development: It is identify an important and foremost function which assist the manager to recruit and hire knowledgable workforce. It is more essential and beneficial for the company to achieve long term goals and objectives in limited time period. In this Waitrose manager provide on-the-job and off-the-job training which support them to maximise their knowledge and skills (Bolman and Deal, 2017).
Recruitment and selection: It is another beneficial function for the HR manager to recruit knowledgable and skilled employees either internal and external resources. It support the company to maximise their profitability and productivity in limited time period.
Compensation and benefits: In this human resource manager of the Waitrose provide compensation and rewards to their employees so that they are highly motived to do all activities and functions in proper manner. All these are provided by the HR manager as per the performance of employees (Kinicki and et. al., 2014).
Application of workforce planning:
It is important part for the business entity to improve their performance and effectiveness in an effective manner. It is important for the company to create a clear awareness of talent demand and supply. With the help of these business entity easily maximise their sales and revenues in limited time period.
P2. Strengths and weaknesses of different approaches of recruitment and selection
Recruitment and selection both are important part for the human resource manager in order to hire talented and knowledgable candidate's from large number of pool. In this manger of the Waitrose use two approaches including internal and external. Both are valuable and essential for the company to hire best one from the large number of people (Bröckermann, 2012).
Internal methods: It is an effective process and activity of attracting current employees for the jobs. This process includes various sources namely promotions, transfer, lent service, internal advertisement and many other. This approach has strengths and weakness which are explained as below:
|
Strengths |
Weakness |
|
The workforce already know the organisation's culture. This approach requires less training. They have long-lasting relationships or connection with co- workers. |
Waitrose already know regarding candidates strength and weak point. Limited number of actual applicants. There is less of innovation which effects on business performance. |
External approach: It is another important methods which are used by the manager of Waitrose in order to recruit candidate's from outside. In this large number of people are available for the vacant position in the organisation. There are various sources including Advertisement, lobar union, Employment exchange, recommendation of worker, Casual callers, educational institutions, Waiting lists and so on (Buckley, 2012).
|
Strengths |
Weakness |
|
It is not good for the company to increase knowledge and performance of workers. |
TASK 2
P3 Benefits of different HRM practices within an organisation
Human resource management practices is more essential and significant part for the business to increase their growth and success in limited time period. It is more beneficial and useful for the Waitrose to develop coordination among entire workforce within predetermined period of time (Campbell, Coff and Kryscynski, 2012). It is also essential for the grocery or retail store to increase their performance at international and global level in limited time period. There are different HRM Practices which are used by the company to benefited their employees as well as managers. These are shown as below:
|
Four types of Human resource management practices |
Benefits to Employees |
Benefits to Employers |
|
Training and development |
It is important for the employees of Waitrose because with the help of these they easily increase their knowledgable regarding difficult matter. It is also beneficial for them to maximise their performance within predetermined period of time. |
Training is more beneficial for the employers to gain different knowledge about the various place, product, price, promotions and many other concepts. All these are essential for the development and growth of the managers. Thus, it support them to gain hire performance and productivity within an organisation. |
|
Employee performance management |
It is also identify as an effective and beneficial practice of HRM which support the employees to maximise their motivation and performance level while working in the organisation. Thus, it is useful for the to deal with conflict situation in easy manner. |
High performance of the employees is the part of business development and success. Thus it support to gain competitive advantages within predetermined period. It is essential for them to increase their management area including controlling and monitoring activities and functions of company. Thus it is useful them to maintain long-lasting position at marketplace. |
|
Payment and reward management |
With the help of reward management and fair payment all employees are happy to work with business and gain maximum amount of the capital in limited time period. It also beneficial to keep better relation with company for future time period. |
Employees are happy in the company, it show the more success and development of company. Thus, in this they always try to provide accurate amount of the salary as per employees performance. It benefited to the company to increase their productivity and profitability in certain time period. |
|
Flexible working options |
It is another beneficial practice of Human resource management which support the worker to work in different way. Therefore they are happy in the organisation and work for longer time period. It is good for them to maximise their skills and knowledge. |
In this role of the manager is to give accurate and proper option of working in the company. It is good for the enterprise to maximise their sales and revenues in limited time period. |
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