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Effectiveness of Operations Management Principles - Hotpoint

University: Regent College London

  • Unit No: 9
  • Level: Undergraduate/College
  • Pages: 6 / Words 1583
  • Paper Type: Assignment
  • Course Code: M/508/9862
  • Downloads: 387
Question :

You are required to answer the following questions to complete this report:

  • Critically analyse the effectiveness of operations management principles applied in Hotpoint.
  • Use the concept of continuous improvement in Hotpoint.
  • Apply the project life cycle so that the intended objectives through project of Hotpoint can be achieved.
  • Critically evaluate the application of PLC in Hotpoint.
Answer :
Organization Selected : Hotpoint


Operation management can be termed as a very important function which is required to be conducted in every business. It is very effective in designing and controlling the process which is being conducted while producing goods and services and along with this, activities related to redesigning of products is also take place. If this function will be performed by company in an effective manner then they will be able to satisfy the needs and demands of the customer in a proper manner. Basically, here activities are being conducted where the inputs can be converted into outputs (Antonio Martins and Ramos Martins, 2012). The company which will be covered in this report is Hotpoint which is an American and European brand of domestic appliances. They are manufacturing various items like Washing machine, refrigerators, dishwashers etc. This report will discuss about various operation management principles which can be applied in the organisation. Also, the application of product life cycle for producing necessary products and critical review of effectiveness of PLC by using suitable theories and concepts is included in this project.


P1 Review and critique of execution of operation management principles

The operation and project management process is being implemented in each and every organisation for designing the activities which is being conducted in the company. On the other hand they are also giving their full attention to create and restructure the processes as well. This department required the support of all other sections in order to conduct their procedures including marketing, human resource, finance, supply chain and many more. Here, the operational director is required to make correct decisions in respect of conducting different activities such as item & process outline, offices arranging, quality administration, stock control, limit and activities methodology (Beringer, Jonas and Kock, 2013). The administrators are likewise required to handle the circumstances as of now which are prevailing in the organization and afterwards attempt to give compelling answer for it with the goal that advancement can be occurred. Here, basically Hotpoint is planning to launch a 58 inch television in the market and thus a proper research is required to be conducted by the company before launching their product in market. The principles associated with operation management which are required to be followed by the company are as follows:

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Operation management principles: The diverse principles are explained further

Reality: This involves the operational supervisors which are required to put their emphasis on issues as opposed to instruments and strategies as they won't have the capacity to give proper answers for every last issue.

Organisation: It is required that each of the components are ought to be accommodated and predictable with the goal that working can be prepared in a simple way. They are required to be interconnected also (Blomquist and et. al., 2010).

Fundamentals: While doing the activities, organizations are executing pareto rule in which 20% of accomplishment originates from utilising new techniques in order to form and 80% from stern cling to hold disciplines along with records in correct manner.

Accountability: In this, the supervisors are required to characterize obligations to its workers and set guidelines for them with a goal that every one of the exercises are being led in a powerful way. The directors should check that set objectives or targets are fulfilled by performance of people or not as it impacts on outcomes of overall project of company.

Variance: This factor can be utilized to create imagination at the work environment and ensures that the procedure is overseen well.

Causality: These are considered as the indications of the central reason. It is extremely basic for administration to focus on them with the goal that its primary driver can be discovered and cured.

Managed passion: These are the primary variables which is required to be available in an association as then just they will have the capacity to make the representatives of association more talented and committed towards their work.

Humility: Instead of trial and mistake process which is extremely costly, executive needs to recognize their constraints & get help and proceed onward.

Change: In this, it will be examined that there are such a large number of instruments and methods that can be actualized by the organization's directors with a specific end goal to enhance its working exercises. In this way, it is recommended to the directors that they ought not stick to one system and should continue changing as it will ring effectiveness (Brauers and Zavadskas, 2010).

Success: This is an essential rule as it is that factor as a result of which the association is working. Consequently, it is exceptionally fundamental that organization should deal with their clients

Six Sigma:

This can be described as a structure which utilized by organizations for remembering the true objective & upgrade nature of exercises and expelling blunders also. It will help in diminishing cost and in sparing their chance too. To build up the nature of merchandise, it is basic to use most recent innovation and creation forms as well. Six Sigma is an instrument that assists to deal with issues concerning exercises and quality management in an organization (Fernández-Sánchez and Rodríguez-López, 2010.). It is a five phase process that fuses:

Define: Here, essentially the objectives, framework and the requirements of the clients are being incorporated.

Measure: At this stage, all the fundamental components of current process are incorporated and estimated in respect of ensuring that administration is gathering applicable information in order to know the capacity of the procedure.

Analyse: Here, the gathered information is being examined by the overseers in order to know the circumstances and end results connections. Additionally, it is ensured that every component can be considered at the time understanding the primary issue.

Improve: In this, the present procedure which is going on should be checked through the examining information which is being directed by utilizing several strategies. However, it includes mix-up sealing, outline of analyses and standard work which help in growing new procedures.

Control: In this stage, it is ensured that directors should control the issues before that they take tremendous frame. Thus, this administration is required to impart some controlled frameworks like creation sheets, factual process control, visual work environments and so on. It will provide support to them a considerable measure (Fleming and Koppelman, 2016).

Lean principle:

This involves lean standard consisting five phase process which is used to deal with the execution of lean strategies. These can be anything but difficult to be perceived because they are extremely hard to hold. Moreover, these are the standards which are being trailed by administration of Hotpoint. It involves certain steps which are ass under –

Identify value: : In this progression, esteem is demonstrated from point of view of end buyer by item family.

Map value stream: In this part, it means to being perceived in esteem stream in every last item family and these means which are not being given any esteem ought to be dispensed with (Gunasekaran and Ngai, 2012).

Create flow: Value making steps are characterized under strict game plan with the goal that products can achieve the clients in an easily way.

Establish pull: In this, as the stream is introduced, the clients ought to be permitted to pull an incentive from next upstream action.

Seek perfection: Once the esteem if being known, it is important to decide esteem stream and superfluous advances ought to be resolved & force and stream is presented. After this, the procedure is started again and done until the point when flawlessness is accomplished.

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