- To demonstrate an understanding of interpersonal and transferable communication skills
- Critical reasoning and thinking to a range of problem-solving scenarios
- Discussion for the importance and dynamics of working within a team
- Examining the need of continuing professional development
INTRODUCTION
Term professional practice refers to work of an individual in his/her specific occupation. In modern era, it has been located that every single staff member of an organisation do requires training and development sessions from time to time. Grooming events can help an employee in better learning which may directly put positive impact on their skills and knowledge and these can be delivered through management so that future common goals can be attained in desired time frame (Danielson, 2011). United Kingdom's firm that has been chosen under this report i.e. Better Placed Ltd. which is a recruitment agency and whose headquarter is in Manchester City. Components which are being included in this assignment are: various communication styles, time management plan, various problem solving strategies, importance of team and lastly assessment will put light on importance of CPD and a personal development plan. All these constituent will help in achieving report's objectives.
TASK 1
P1. Different communication styles and formats and its effective design
In today's world, business entities uses ample number of communicational style in order to convey information to employees, consumers and to seniors. Every single communication style carries some advantages and disadvantages which totally depends on the message if it is getting delivered or being received. In context to Better Placed Ltd, management is looking forward to preparing a two day training event in order to enhance skills and knowledge of employees (Ivers and et. al., 2012). Here, administration can use many communicating ways like, letters, meetings in seminars, emails, social media, online tools and so on. All of these communicational styles are elaborated beneath:
Letters and memos: This can be stated as one of traditional written approach which is being used by organisations over the years. It has been located that companies mostly uses letters in order to deliver information from one business to other, to an individual, stakeholders and so on. In contextualised to training sessions or events, this sort of communicational style is less effective as it takes time as first information is going to be placed in a letter and then it will get reach to another person which is a time taking process.
Meetings: This sort of communicational style can be considered as an approach where information is being forwarded or received through face to face. This style may aid in delivering proper and detailed message to an individual. Here, managers and leaders of Better Placed Ltd. while organising a training session in order to enhance skills and knowledge of employees this style can be most effectual in nature as verbal way of communicating is one of the fewest effective one where a learner can get to know or learn through understanding from facial expressions and so on. Suggestions are also be given or taken under these sessions if any issues has been found.
Email: It is an electronic type of communication which is being done in a written format. In this era, most of firms that are present in the world uses this sort of appearance in order to exchange any written document or information because of digitalisation. This sort of style is helpful for organisations who are doing business from more than one country or have many offices within a state (Reeves and et. al., 2013). Training event will be less effective if a manager will choose this communicating style but its benefit is that information is being given stay authenticated and exact.
Online Chats: Skype, Whatsapp, SnapChat, Instagram and other formal online chatting applications are some major featuring sites that are being used by companies in order to exchanges data or information. Along with this, also has its own advantages and disadvantages which can make or break relation in between employer and employees. Here, Better Placed Ltd's management is conducting a training event where this sort of communicational style may not work in effective manner.
Henceforth, Better Placed Ltd. can use meeting communicating style as this sort of technique is much effective in nature and management can give appropriate training to employees of this company. Apart from this, as the training session will run for two days therefore, administration can use emails as well in order to deliver information related to meeting schedules or about things that management is going to discuss with them.
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P2. Effective time management skills in planning an event
While conducting a proper training event it is much required for organisation's management to set an objective, analyse all the requirements, gather related information, make a proper plan, fix time for every single activity, execution of the planning and then keep on monitoring until and unless desired goal get attaining right on time and to make modifications if it is required (Flodgren and et. al., 2011). Two day training event includes various activities like preparation of questionnaire, examination of previous performances which has been given by employees and then HR manager of an organisation can prepare a proper plan which helps employees in getting information of all the updates and other things like enhancement of skills and knowledge in much effective and appropriate manner. In this context, a professional schedule is being prepared by management of Better Placed Ltd which is given beneath:
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