Brief :
Customers are the vital element of any business and their satisfaction is the most challenging and important matter of account which impacts the business value of an entity. Prepare a case study listing the reasons of customer service policies and their assistance in staff training.
- Vision
- Stable Competition Advantages
- Cost-Effective
- Reputation
- Good Working Environment
- Accountability
- Continuous Improvement
- Guidelines
- Customer Expectations
- Identifies Vital Areas of Service Improvement
- Improves Service Education
Suggested: Cooperative Behavior in International Commerce
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